<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/'><id>tag:blogger.com,1999:blog-5577199311729049091.post6373886558064115254..comments</id><updated>2010-02-10T11:59:11.685+13:00</updated><category term='agents'/><category term='Knowledge Management'/><category term='facebook'/><category term='media'/><category term='call centres'/><category term='disaster'/><category term='courses'/><category term='top five'/><category term='holidays'/><category term='telecommunications'/><category term='multi-media'/><category term='customer service'/><category term='IT'/><category term='Octopus'/><category term='Outbound'/><category term='christmas'/><category term='fronde'/><category term='CCaaS'/><category term='social media'/><category term='accreditation'/><category term='contact centres'/><category term='Telemarketing'/><category term='training'/><title type='text'>Comments on Life in the contact centre fast lane: Sony Ericsson Australia Case Study,</title><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://blog.telnet.co.nz/feeds/6373886558064115254/comments/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5577199311729049091/6373886558064115254/comments/default'/><link rel='alternate' type='text/html' href='http://blog.telnet.co.nz/2010/02/sony-ericsson-australia-case-study.html'/><author><name>Telnet Services Ltd</name><uri>http://www.blogger.com/profile/16752352863371358593</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>0</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>25</openSearch:itemsPerPage></feed>
