Tuesday, September 23, 2008

Octopus introduces CCaaS

Octopus by Telnet Services, an award winning outsource contact centre, is a breakthrough innovation which can help businesses realize the full potential of their contact centre.

Octopus enables contact centre staff of a business , working at their location, to utlise Telnet's contact centre technology and experience – all for an affordable monthly rental.
Octopus is a Contact Centre as a Service – CcaaS. It takes advantage of high-speed broadband and Zeacom's internally renowned unified communications software to directly link a contact centre to the high-capacity Telnet Contact Centre

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