Kiwis versus the Aussies
I have just been reading Dr Catriona Wallace's Blog about Kiwis and Aussies and since I'm a Kiwi I am passing it on. Click here
Dr Wallace is Managing Director of callcentres.net Pty Ltd a research, consulting, analyst and online publishing company dedicated to the Australian and Asia Pacific contact centre and outsourcing industries. Callcentres.net is a must for people wanting to keep abreast of our industry.
John Chetwynd
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